The digital creation (Document Composition) and distribution of documents (Document Distribution, as well called Output Management) is despite undoubted importance so far only a small segment within the ECM (Enterprise Content Management) market. Solutions in this area are barely in the mindsets of most responsible managers of companies, even though these systems provide a huge potential for cost savings and quality improvement.

The reason is probably that because of the supposed banality of office operations from the "pure paper era", no feeling for electronic / digital documents has been developed yet by employees of insurance companies. Thereby “Document Composition and Output Management” solutions offer tremendous untapped optimization opportunities within the document circulation process and the corresponding business processes. The associated advantages should not be ignored by companies, especially because of the enormous challenges in the current economic situation.

Flexible design of electronic contracts, policies and notices

Insurance companies offer their customers a variety of products. Any combination of insurance products with the customer independent parameters has an impact on the individual offer and thus on the text blocks in the contracts. To be able to support the necessary functions and the appropriate business model, companies will require a flexible solution for document creation.

The number of documents in an insurance company is difficult to grasp. Some examples are insurance policies (e.g. automobile, life, homes), forms for notification of claim, cancellation forms, warning letters, application forms, advice notes and feedback forms.

With the help of the "INFINICA Document Suite" any kind of document or interactive form with arbitrary complexity is processed and created. This Software Suite will be presented by INFINICA as an exhibitor at the Handelsblatt insurance conference.

The "INFINICA Document Suite" consists of modular components that can be embedded into the existing business software environment in a few steps:

On the one hand the INFINICA Document Designer, which is the central tool for creating and designing document templates and which enables quick modifications of documents. Secondly the INFINICA Server which is functioning as a central storage (repository) for all documents and document processing center and is therefore responsible for the execution of processes, rules and workflows. Through this centralized management of document parts and templates the compliance with the corporate design specifications are warranted in a very efficient way. The third component, the INFINICA Workplace, is a proper tool for managers, because it enables them to configure and monitor their processes.

Content of article:

• Introduction
• Flexible design of electronic contracts, policies and notices
• Basis for new solutions
• Awards