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Infinica is your expert for digital communication solutions

With our innovative software products, we help you to digitize and automate your document creation so that your customer communication management is individually and efficiently tailored to you. In doing so, we take into account your customer-specific and business requirements and develop interactive output and communication solutions with the most modern CCM platform.

Our software product solutions become the heart of your IT architecture, with which you can distribute documents in various formats, such as PDF, PostScript, responsive HTML5 through any output channels, such as e-mail, printers, SMS and social media. 

Innovative CCM Plattform

Verwenden Sie Infinica als zentrale innovative Plattform für all Ihre CCM Anwendungsfälle:

  • Moderne HTML5 web-Oberflächen für interaktiven Verträge, Dokumente, Angebote und Formulare
  • Moderner Prozessdesigner für Ihre Kommunikationsprozesse
  • Batch, on-Demand und interaktiv Dokumente
  • Mandantenfähiges Repository
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Solutions

Link to: Dokumenterstellung aus Salesforce

SALESFORCE-DOCUMENT CREATION

Create and edit documents with the Infinica Cloud Service directly from Salesforce.
Link to: Dokument Erstellung

DOCUMENT CREATION

Create and edit offers, forms, contracts, responsive mails and much more.m. in batch, on-demand and interactively.  

Link to: Customer Communication Management

CUSTOMER COMMUNICATION MANAGEMENT

Implement state-of-the-art and efficient processes for customer communication and customer self-service scenarios. 
Link to: Customer Experience Management

CUSTOMER EXPERIENCE MANAGEMENT

Take advantage of the know-how about your customers and create extraordinary experiences. 
Link to: Mobile Solutions

MOBILE
SOLUTIONS

Rely on mobile sales and flexible customer support – so you increase efficiency and reduce costs. 
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Intelligente Prozesse

Interaktive Dokumente

Innovative Plattform

INTELLIGENT DOCUMENT COMPOSITION

With the Infinica Process Designer, you can draw up your individual processes for document composition and create personalized quotations, forms, contracts, documents, emails and other content you require for customer communication.

For this you can use data available from existing systems and communicate via your customers' preferred channel – by letter, email, through Facebook, Twitter, Whatsapp, SMS ...

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INTELLIGENT DOCUMENT COMPOSITION

With the Infinica Process Designer, you can draw up your individual processes for document composition and create personalized quotations, forms, contracts, documents, emails and other content you require for customer communication.

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INTERACTIVE DOCUMENTS

Make it easier for your customers to do business with you: using interactive and process-controlled quotations, contracts, documents and forms. Infinica also provides support for a wide variety of digital signature subtypes out-of-the-box.

Enable employees who are in contact with customers – whether they are working in sales, a call centre or as consultants – to create legally secure customer communications, which are in line with the corporate identity and marketing requirements, on and for any type of device.

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INTERACTIVE DOCUMENTS

Make it easier for your customers to do business with you: using interactive and process-controlled quotations, contracts, documents and forms. Infinica also provides support for a wide variety of digital signature subtypes out-of-the-box.

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INNOVATIVE CCM PLATFORM

Use Infinica as the central platform for all your CCM application cases and benefit from:

  • Modern HTML5 web interfaces for interactive contracts, documents, quotations and forms
  • The innovative process designer for your communication processes
  • Batch, on-demand and interactive documents
  • Client-capable repository

FIND OUT MORE

INNOVATIVE CCM PLATFORM

  • Modern HTML5 web interfaces for interactive contracts, documents, quotations and forms
  • The innovative process designer for your communication processes
  • Batch, on-demand and interactive documents
  • Client-capable repository

FIND OUT MORE

Infinica-Blog

Customer Experience

Through the eyes of a customer.

If you ask someone to define the term “customer,” they’ll probably say it’s a person (or company) buying something from a business or company. Consequently, the customer experience must be all a customer experiences as long as that relationship lasts.

But is it really that simple? 🤔

to the article…

Success Stories

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Auszug unserer Kunden

 

Infinica GmbH
Saturn Tower | Leonard-Bernstein-Straße 10 | 1220 Wien
Tel: +43 1 263 12 96 | E-Mail: office@infinica.com

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