Smooth Sailing at Infinica Day 2020

Learning, inspiration and connection: a success in every measure

Infinica Day is an important part of our company culture. Our customers, partners and prospects have always treasured the in-depth information as well as the opportunity to connect and learn from their peers. This year the Covid-19 situation drove us to find an alternative, and so on Thursday, October 1, 2020, we held the first ever virtual Infinica Day. The question of whether this format would appeal to our audience was answered quite clearly: with more than 140 participants, we even topped our previous record.

But this was no mere webinar; it was a virtual event in a unique, interactive environment. As one participant shared:

At first I was a bit skeptical about how this would work and how you “will keep holding my interest throughout”, but it was the best virtual feeling I ever had! And the combination of live and recorded was fantastic! To do the whole thing so perfectly in terms of content, technology and organization? RESPECT! Not sure if it could be much better.

Petr Novobilsky, Business Analyst, T-Mobile Austria

The event was opened with a greeting from Managing Director Herbert Liebl, after which Managing Director Jürgen Pfalzer updated us on company news from the last year – the challenges of dealing with lockdown, remote work and an uncertain economy, but also the company’s substantial growth in customers, partnerships and employees in spite of it all.

We then got a practical perspective from the field as Thomas Boch and Sandra Licata from EnBW opened the doors on their Output Management Platform, sharing the architecture, challenges and their vision for the future. With over 100 million pages per year in a multi-customer environment, their system is quite demanding!


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This was followed by an overview of recent product updates from Herbert Liebl, including better reporting and data analysis through a data warehouse model, as well as a number of technical improvements. The big news, however, was the new Infinica Business Designer, a powerful tool that enables users without a background in template design to easily produce high-quality templates.

Jürgen Pfalzer demonstrated live the possibilities of the Infinica Workplace by walking us through the example of an integration with Salesforce. Two breakout sessions followed.

Further insights into our enhanced reporting capabilities came thanks to Christian Neuwirth from our partner SCvation, experts in business intelligence who supported us with the implementation of the data warehouse model. Then Martin Quedzuweit of Infinica Professional Services provided a deeper look at the new Infinica Business Designer, in particular with a focus on content security and rights management.

Herbert Liebl then wrapped up the official program with a look into the future: the product roadmap. If you missed it, contact us to find out what we have in store!

Just like in a live event, during the breaks participants could connect in the Infinica Lounge, or could chat with representatives at the Infinica booth to learn more about the possibilities or to get a demo. In the Future War Room, participants could influence the product roadmap by voting on future platform functionality.

And of course, it couldn’t be an Infinica event without getting out on the water! This time the entertainment came in virtual form, as we shared impressions from our past sailing events and at the same time provided a taste of upcoming Infinica Business Cups.

We’ll see what the next year brings, but we hope to meet with you in person soon. In the meantime, we’d like to extend heartfelt thanks to all of our customers and partners for the continued trust and support that has enabled our continued growth and success. We look forward to many more Infinica Days in the years to come!

We’ll leave you with the words of another participant:

Congratulations on your online event yesterday – it was TOP! This makes me even happier about the outstanding cooperation with you and your team and I am convinced that we made the right choice with Infinica!

Gabriela Öhler – Head of Service Center for Securities and Insurance, Bank Austria – Member of UniCredit