The Infinica platform facilitates innovative digital communication with your customers.
Create communications tailored to your customers’ needs through:
- Consistent personalization of content based on existing customer data
- The use of customer-specific output channels
- The integration of social media channels in customer communications
- The integrated approach through the wide variety of outputs channels
Increase the involvement of your customers by using rights-controlled documents and forms.
Speed up processes – reduce costs:
- By using electronic forms and interactive documents, you involve customers at an early stage
- Use access rights to allow your customers to make decisions within the framework of the defined options
- Fully automate processes – without any interaction with employees
- Free up your employees for more intensive consultancy work
Document Composition: Create and edit quotations, forms, contracts, responsive mails, and much more besides, in batch, on-demand and interactively.
Customer Communication Management: Deploy the most modern and efficient customer communication processes and customer self-service scenarios available.
Customer Experience Management: Exploit the know-how you have in relation to your customers and create outstanding experiences.
Mobile Solutions: Rely on mobile sales and customer support scenarios to increase efficiency and reduce costs.