After its takeover of Inode and merger with the company, UPC Austria, a multimedia provider, reorganized its document-related processes. The solution created with the aid of Infinica, a Vienna-based software firm, received the ECM Award 2010 in the category “Economic Efficiency”. Using Infinica’s solution, several hundred different types of documents are now being generated with complex rules. The company generates several thousand documents daily. The most important types of these documents include purchase orders, offers, informational letters, job orders and contracts.
Manfred Steinbichl, the head of IT at UPC, wanted to create a flexible, easily scalable solution for composing and outputting business documents.